Sky Subscribers can now safely manage their subscription and ask for help online

SKY subscribers can now maximize digital platforms in managing their subscriptions as a new normal begins to limit the movement and reshape the Filipino’s way of life amid the enhanced community quarantine and beyond. As they utilize these digital facilities, SKY is able to give them their much-needed peace of mind since all transactions do not require any physical contact and can be done at the safety of their home.

If they would like to check their billing status online, they can simply enroll their account through mysky.com.ph/myaccounts or to SKY e-bill to receive their statement of account via email or simply open the mySKY app.

For their safety and convenience, subscribers can pay their bills through digital facilities such as via credit card at mysky.com.ph/myaccounts or the mySKY App, e-Wallets Gcash and Paymaya, and online banking via BPI, BDO, Landbank, and more.  Subscribers can easily refer to a detailed step-by-step guide featured in mysky.com.ph/digitalpayment for more details on how to use these digital payment facilities.

Subscribers are encouraged to download the mySKY app (mysky.com.ph/app) as it will help them manage their accounts with much ease as the app offers program schedules, minor troubleshooting guides, billing information, and even allows them to add more channels and streaming apps to their subscription.

If they are experiencing common issues with their service, they can quickly access Do-It-Yourself and troubleshooting guides on SKY’s official website. They can also fill up SKYServes’ webform (mysky.com.ph/contact-us) to be able to immediately inform SKY of their concerns. 

To know more about SKY’s safety tools and services, visit www.mysky.com.ph.