Cebu Pacific Advisory

Flight Cancellations and Flexible Options due to Tropical Storm Odette (Rai)  

As of 5 PM, December 15, 2021  

Due to Severe Tropical Storm Odette (Rai), the following Cebu Pacific and Cebgo flights on December 16 and 17, 2021 are canceled:  

December 16 (Thursday) 

·         DG 6839/ DG 6840 Manila – Siargao – Manila 

·         DG 6881/ DG 6882 Manila – Surigao – Manila 

·         DG 6851/ DG 6852 Cebu – Siargao – Cebu 

·         5J 909/ 5J 910 Manila – Boracay (Caticlan) – Manila 

·         5J 897/ 5J 898 Manila – Boracay (Caticlan) – Manila 

·         DG 6132/ DG 6133 Cebu – Boracay (Caticlan) – Cebu 

·         5J 895/ 5J 896 Manila – Boracay (Caticlan) – Manila 

·         5J 891/ 5J 892 Manila – Boracay (Caticlan) – Manila 

·         5J 899/ 5J 900 Manila – Boracay (Caticlan) – Manila 

·         5J 901/ 5J 902 Manila – Boracay (Caticlan) – Manila 

·         5J 907/ 5J 908 Manila – Boracay (Caticlan) – Manila 

·         5J 903/ 5J 904 Manila – Boracay (Caticlan) – Manila 

·         5J 893/ 5J 894 Manila – Boracay (Caticlan) – Manila 

·         5J 905/ 5J 906 Manila – Boracay (Caticlan) – Manila 

·         DG 6247/ DG6248 Manila – Boracay (Caticlan) – Manila 

December 17 (Friday) 

·         5J 909/ 5J 910 Manila – Boracay (Caticlan) – Manila 

·         5J 897/ 5J 898 Manila – Boracay (Caticlan) – Manila 

·         DG 6132/ DG 6133 Cebu – Boracay (Caticlan) – Cebu 

·         5J 895/ 5J 896 Manila – Boracay (Caticlan) – Manila 

·         5J 891/ 5J 892 Manila – Boracay (Caticlan) – Manila 

·         5J 899/ 5J 900 Manila – Boracay (Caticlan) – Manila 

·         5J 901/ 5J 902 Manila – Boracay (Caticlan) – Manila 

·         5J 907/ 5J 908 Manila – Boracay (Caticlan) – Manila 

·         5J 903/ 5J 904 Manila – Boracay (Caticlan) – Manila 

·         5J 893/ 5J 894 Manila – Boracay (Caticlan) – Manila 

·         5J 905/ 5J 906 Manila – Boracay (Caticlan) – Manila 

·         DG 6247/ DG6248 Manila – Boracay (Caticlan) – Manila 

Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure:  

1. Rebook 

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.  

2. Travel Fund  

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)  

3. Refund  

The process may take up to two (2) months from the date of request. 

The following flights are still scheduled to operate. But to passengers who wish to voluntarily postpone their flights, CEB is also offering flexible options for the following routes: 

December 16, 2021 (Thursday) 

·         Cebu – Butuan – Cebu 

·         Manila – Butuan – Manila 

·         Manila – Kalibo – Manila 

December 17, 2021 (Friday)  

·         Cebu – Butuan – Cebu 

·         Cebu – Cagayan de Oro – Cebu 

·         Cebu – Dipolog – Cebu 

·         Cebu – Davao – Cebu 

·         Cebu – Siargao – Cebu 

·         Cebu – Ozamiz – Cebu 

·         Cebu – Pagadian – Cebu 

·         Cebu – Tacloban – Cebu 

·         Manila – Bacolod – Manila 

·         Manila – Cebu – Manila 

·         Manila – Dumaguete – Manila 

·         Manila – Siargao – Manila 

·         Manila – Iloilo – Manila 

·         Manila – Kalibo – Manila 

·         Manila – Surigao – Manila 

·         Manila – Tacloban – Manila 

·         Manila – Bohol – Manila 

Passengers on the above flightsmay conveniently cancel up to two (2) hours before their scheduled time of departure and select their preferred option through the Manage Booking portal on the Cebu Pacific website:  

1. Rebook 

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.  

2. Travel Fund  

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)  

This is a developing situation. The safety of our passengers and crew remains our topmost priority.  

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.   

Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs    

For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website.