JPark Island Resort and Waterpark elevates guest experience with digital revamp

Even when super typhoon Odette hit and power lines were down for most of the island, they stayed open because they had a generator and their restaurants were kept open.

“We reached out from these different channels like Facebook, Instagram, and TikTok to say we’re open,we have wifi, we have power, we have water, we have AC, and we have a wonderful resort for you to enjoy right here on the island. Because at that time you couldn’t fly out from the island,” he added.

Following the pandemic and Odette, operations have normalized and JPark now caters to a mix of international and local guests. For foreign tourists, the majority of the park’s guests come from Korea, thus the demand for a quality and consistent connection is all the more pressing.

“They’re communicating for leisure or for business and they need to have stability. Converge has done that for us. They’re providing us with stability in terms of our bandwidth on a regular basis,” Connelly affirmed.

For the executive, a strong, quality connection is what completes the experience in the resort that offers seemingly endless amenities for guests. The resort boasts of 820 rooms, a ballroom that can fit over a thousand people, nine restaurants , three water parks and two beaches. Jet skiing, banana boat riding, and parasailing are just a few of the water activities families may enjoy on the sprawling leisure property.

As the resort slowly regains its footing in the hospitality and leisure industry following the pandemic, it can only benefit from more digital initiatives to diversify its customer offerings.

“We also see the future where guests will no longer have to stop at the front desk. They can go straight to their room; the lock will be programmed in their phone, they can pick their room from their phone. We ‘re joining the future of hospitality, and we want to offer these in the near long term. That’s why we think Converge is the right partner for us,” Connelly concluded.

JPark Island Resort and Waterpark is now fully owned by Cebu’s “Mango King”, Justin Uy, the Chairman of Profood International Corp which is known for exporting Philippine dried mangoes.

ABOUT CONVERGE ICT SOLUTIONS, INC.

Converge Information and Communications Technology Solutions, Inc. (PSE:CNVRG) is the fastest-growing fixed broadband service provider in the Philippines. It is the first to run an end-to-end pure fiber internet network in the country, providing Filipinos simple, fast, and reliable connectivity. Aside from broadband services, Converge also offers integrated data center and network solutions services.

With over 646,000 kilometers of fiber optic assets nationwide, it has one of the most extensive fiber networks in the Philippines.

With this fiber-powered network, Converge provides premium world-class digital experience for residential, enterprise, and wholesale customers.

Go to https://www.convergeict.com for more information.